Thanks to Target’s work to provide team members with the schedules they want while on vacation, hourly team members are already working nearly 15% more hours than a year ago, in average, the retailer said. The company will build on this during the holiday season by asking store managers to regularly check in with existing team members to understand their schedule preferences and provide them with the option of working overtime if they are. are interested.
[See more: 2021 Holiday Retail Forecasts and Predictions]
Target has also been providing back-up training to team members for over a year to support in-demand areas such as order pickup and drive up, which also gives workers the option to pick up 4 to 8 additional hours per week. Target said they have tripled the number of their expert store execution roles over the past two years and this year is offering all workers the possibility of following this refresher training.
As a result of these changes, the company said it would hire fewer seasonal team members than in previous years. However, Target still plans to hire 100,000 seasonal workers to complement its current team. Interested candidates can visit TargetSeasonalJobs.com to apply for seasonal positions in stores and distribution centers. Both virtual and pre-recorded video interviews will continue to operate this year, and fulfillment center candidates who apply online will also have a contactless hiring experience.
“Our strategy is only possible thanks to the incredible team at Target,” said Melissa Kremer, Director of Human Resources, Target. “We’ve focused on providing our team members with more consistent schedules, which means more consistent paychecks and a more consistent way to run their lives. In addition, we are offering more hours to team members who want them and are continuing our significant investment in training and development. When we invest in and care for our team, we know that customer service improves, turnover decreases, and team members can more easily build rewarding careers at Target.